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RAM Promaster Recall 20V582: Shifter Cable Can Disconnect, Causing Unintended Movement

NHTSA campaign 20V582, reported October 15, 2020, 20 vehicles potentially affected.

What this recall means for you

The shifter cable in certain 2014-2019 RAM ProMaster Paratransit vehicles with 3.6L engines may separate from the transmission. When this happens, the shift lever may not match the transmission's actual gear, and the vehicle may not shift as the driver intends.

A driver may not know which gear the vehicle is actually in, so unintended vehicle movement can occur, which increases the risk of a crash.

Owners will be notified by Prime-Time Specialty Vehicles and should take their vehicle to a Ram dealer for the necessary repair, which is free of charge. You can contact Prime-Time customer service at 1-574-293-9191 (recall number W00), and you should also check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V582Prime-Time Specialty Vehicles
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Problem
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

RAM Promaster201420152016201720182019