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RAM Promaster Recall 17V273: Incorrect airbag labels could affect how you sit

NHTSA campaign 17V273, reported April 25, 2017, 113,896 vehicles potentially affected.

What this recall means for you

Some 2014-2017 Ram ProMaster vehicles have sun visor labels, dashboard labels, and owner's manuals that wrongly state the vehicle has advanced frontal airbags for the driver and passenger. The vehicles do not have those airbags, so the information is inaccurate and the vehicles do not meet the federal occupant crash protection standard (FMVSS 208).

The incorrect labeling could lead occupants to position themselves closer to the airbags than is safe, which increases the risk of injury if a crash occurs.

The fix is free. Chrysler will notify owners, and authorized dealers will correct the sun visor label, the dashboard hangtag label, and the owner's manual information. You can contact Chrysler customer service at 1-800-853-1403 (recall number T24), and you can check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V273Chrysler (FCA US LLC)
Component
EQUIPMENT:OTHER:LABELS
Problem
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

RAM Promaster2014201520162017