CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Problem
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
What this recall means for you
Certain wheelchair restraint systems installed in these vehicles, specifically QRT-Deluxe and QRT-Max units made by Rollx, may have retractors that fail to lock. When the retractor does not lock, the wheelchair cannot be properly secured to the vehicle.
An unsecured wheelchair can move during travel, which increases the risk of injury to the wheelchair user and others in the vehicle. Owners should take this seriously and arrange the free inspection and repair as soon as possible.
Rollx will work with Q'Straint to inspect the retractors and replace them as necessary, at no cost to you. Owner notification letters were mailed February 5, 2026. If you have questions, contact Rollx customer service at 1-800-956-6668, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle