The 2020 Chrysler Pacifica has 5 safety recalls on file with NHTSA.
Owners have filed 173 complaints with NHTSA, including 7 crashes, 3 fires, 11 injuries.
The most-reported problem area is Electrical System (66 reports).
2020 Chrysler Pacifica recalls
Battery Pack Can Cause Fire, Even When Parked
Certain 2020-2022 Chrysler Pacifica Plug-In Hybrid vehicles have a traction battery pack that may cause a fire.
Wheelchair Tie-Downs May Not Lock, Risking Movement in Transit
Certain wheelchair restraint systems installed in these vehicles, specifically QRT-Deluxe and QRT-Max units made by Rollx, may have retractors that fail to lock.
Side Curtain Airbag May Fail to Deploy in a Crash
A connector for the side curtain airbags may not be properly secured.
Pacifica PHEV May Lose Engine Power Unexpectedly
Certain 2017-2023 Chrysler Pacifica Plug-In Hybrid vehicles may have an internal transmission wiring connector that can short circuit.
Rearview Camera Image May Stay On After Reverse
A software error can cause the rearview camera image to stay on the radio display after the vehicle has been shifted out of reverse.
Most common 2020 Chrysler Pacifica problems
Problem areas named in the 173 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 66 |
| Engine | 53 |
| Power Train | 39 |
| Steering | 32 |
| Unknown Or Other | 19 |
| Fuel/Propulsion System | 10 |
| Seats | 6 |
| Forward Collision Avoidance | 6 |
| Vehicle Speed Control | 5 |
| Service Brakes | 5 |
What owners report
File an Immediate NHTSA Safety Complaint (Do This Tonight) The vehicle intermittently stalls completely while decelerating or braking at low speeds when the engine is warm. The dashboard flashes an ACC/FCW warning as the engine dies. This requires a full shift into Park to restart in active traffic, creating an imminent crash hazard. The vehicle has only 26,000 miles. Chrysler Case #98023933 is refusing to authorize diagnostic flight data logging or precautionary repairs because the dealer cannot immediately replicate it." â¢
My 2020 Chrysler Pacifica Plug-In Hybrid (VIN [XXX]) is covered by safety recall NHTSA 26V-362 / FCA 52D (shown as "Recall Incomplete" on NHTSA's VIN lookup as of October 17, 2026), high-voltage battery fire risk. FCA advises owners not to charge the vehicle and to park it outside, away from structures, until it is repaired. FCA's dealer notice states the remedy for 2020-2021 model-year vehicles became available June 12, 2026. Shortly before drop-off, the vehicle's electronics began failing intermittently; no battery warning messages appeared and there was no fire. I purchased the vehicle from Clay Cooley CJD Ram (Irving, TX) on November 27, 2020. I presented it to Meador Chrysler Dodge Jeep
While standing sideways, my left shoulder towards the rear of the car, I pushed the open hatch button. The automatic door began to rise and lifted me up and tossed me against some metal furniture that was behind the car, in the parking lot of a deli. It was over in a second, I couldn't step out of the way because I was holding two bags of firewood, one in each hand, and there was a tall curb, say ten inches high that prevented me from moving quickly out of the way. The automatic return function failed and the power gate just lifted me off my feet and I landed badly on the metal stadium type chairs severely injuring my ribs. It took me a minute to compose myself and rise, shut the hatch and h
I took my 2020 Chrysler Pacifica Hybrid (VIN: [XXX]) to Sames Bastrop Chrysler Dodge Jeep Ram in [XXX], to have Safety Recall 52D performed on the high-voltage battery. Prior to bringing the van in, the vehicle was driving and charging completely normally with no charging errors. Sames performed the recall software update to the Battery Pack Control Module (BPCM) under Recall 52D, but their diagnostic scan logged an active high-voltage fault code (DTC P0E15-00 for the battery pack coolant heater) and a stored bypass valve code (DTC P0E7C-00). Despite these active thermal management codes showing up in their system, the technician marked the vehicle as passed and returned it to me. After driv
I was about to pull out into a main road with my 3 kids in the car, and my steering wheel locked up and became impossible to drive, had to quickly reverse and could not make it home. I then received an error message on my dash saying power steering unavailable, service requested. The car only has 118,000 miles on it.
2020 Chrysler Pacifica questions
Does the 2020 Chrysler Pacifica have any recalls?
Yes. NHTSA lists 5 safety recalls for the 2020 Chrysler Pacifica: Battery Pack Can Cause Fire, Even When Parked; Wheelchair Tie-Downs May Not Lock, Risking Movement in Transit; Side Curtain Airbag May Fail to Deploy in a Crash; Pacifica PHEV May Lose Engine Power Unexpectedly; Rearview Camera Image May Stay On After Reverse. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Chrysler Pacifica?
Based on 173 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (66), Engine (53), Power Train (39).
How do I check if a recall on my 2020 Chrysler Pacifica has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.