2020 Chrysler Pacifica Plug-IN Hybrid Recalls, Problems & Safety Rating

2 safety recalls on file

The 2020 Chrysler Pacifica Plug-IN Hybrid has 2 safety recalls on file with NHTSA.

Owners have filed 58 complaints with NHTSA, including 3 crashes, 1 injury.

The most-reported problem area is Electrical System (25 reports).

2Recalls
58Owner complaints
3Crashes reported
n/aNHTSA safety rating
Is the repair still open on your Pacifica Plug-IN Hybrid?

A recall covers specific vehicles. Your VIN shows whether yours still needs the free repair.

2020 Chrysler Pacifica Plug-IN Hybrid recalls

Battery Can Cause Fire When Parked; Do Not Charge

Recall 24V538Jul 18, 20243,606 vehicles affected

Certain 2019-2021 Chrysler Pacifica Plug-In Hybrid vehicles have a battery pack that may cause a fire while the vehicle is parked, even with the ignition turned off.

Loose 12V battery post can overheat and cause fire

Recall 20V334Jun 9, 202023,079 vehicles affected

A connection at the 12-volt isolator post, located behind the driver's seat, may develop high resistance.

Most common 2020 Chrysler Pacifica Plug-IN Hybrid problems

Problem areas named in the 58 complaints owners filed with NHTSA.

Problem areaReports
Electrical System25
Engine22
Power Train17
Fuel/Propulsion System10
Unknown Or Other7
Service Brakes6
Forward Collision Avoidance5
Vehicle Speed Control4
Seats4
Hybrid Propulsion System3

What owners report

2025-05-23, Electrical System
The contact owns a 2020 Chrysler Pacifica Plug-in-Hybrid. The contact stated that while driving approximately 55 MPH the vehicle lost motive power. The contact stated that the "Turtle Symbol” was displayed with the message "Vehicle Will Shut off Soon - Pull Over" displayed. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer. The dealer was unable to duplicate the failure again. The vehicle was not repaired. The contact stated that the failure occurred while driving at various speeds and was a recurring failure. The manufa
2025-03-25, Power Train
We were driving down the freeway at 70 mph and the vehicle displayed "Vehicle will shut off soon, pull over safely" and IMMEDIATELY lost power and the gas pedal would do nothing.
2025-02-13, Seats
We have a broken 2nd row captain's chair on the passenger side. The seat broke with my child's car seat in it so we didn't notice until we took the carseat out and noticed the seat back was swinging freely forward and back and would not latch. In doing some research we found dozens of other people with similar age Pacificas with identical problems. You can see some details here; [XXX] Some in this forum have mentioned this specific seat part is needed for the repair: Mopar part number 68324912AC - Latch Release Cable It is extremely scary to me this seat latch could just break as the seatback would put the passenger in extreme danger in an accident. I hope you can investigate! INFORMATION
2025-01-28, Power Train
I received a service hybrid electric vehicle system warning. Also vehicle speed may be limited warning. When I shut the vehicle off, it was loud and remained running. My safety and the safety of others were put at risk because the warning happened while I was driving and I couldn’t get speed to park in a safe location. I had my car towed to a local Chrysler Jeep Dodge dealer and they updated software related to my car that was the source of the problem. They also told me the battery completely drained. The recall was due to a faulty PCM that the recall was for. You can see in the invoice the problem I communicated to the manufacturer before they diagnosed my vehicle. You can see clearl
2024-12-30, Electrical System
The contact's mother owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power. The contact stated that his mother observed the message "Stop Safely - Vehicle Will Shut Off Soon" and immediately after the warning light was illuminated the vehicle stalled. The contact stated that the vehicle was towed to the residence and was later restarted, and the vehicle was taken to a dealer. The contact stated that the dealer had diagnosed the vehicle but could not duplicate the failure. The dealer recommended that the vehicle be returned to the dealer if the failure was returned. The failure reoccurred and the vehicle was taken

2020 Chrysler Pacifica Plug-IN Hybrid questions

Does the 2020 Chrysler Pacifica Plug-IN Hybrid have any recalls?

Yes. NHTSA lists 2 safety recalls for the 2020 Chrysler Pacifica Plug-IN Hybrid: Battery Can Cause Fire When Parked; Do Not Charge; Loose 12V battery post can overheat and cause fire. Recall repairs are normally free at an authorized dealer.

What are the most common problems with the 2020 Chrysler Pacifica Plug-IN Hybrid?

Based on 58 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (25), Engine (22), Power Train (17).

How do I check if a recall on my 2020 Chrysler Pacifica Plug-IN Hybrid has been fixed?

Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.

Other Chrysler Pacifica Plug-IN Hybrid years

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