CarRecallWatchThe 2017 Chrysler Pacifica Plug-IN Hybrid has 6 safety recalls on file with NHTSA.
Owners have filed 79 complaints with NHTSA, including 1 crash, 5 fires, 4 injuries.
The most-reported problem area is Electrical System (31 reports).
2017 Chrysler Pacifica Plug-IN Hybrid recalls
Battery Pack May Cause Fire Even When Parked
Certain 2017-2018 Pacifica Plug-In Hybrid vehicles that received a software update under an earlier recall may have a battery pack that can catch fire while the vehicle is parked, even with the ignition off.
Battery Fire Risk While Parked; Do Not Recharge
Certain 2017-2018 Chrysler Pacifica Plug-In Hybrid vehicles can catch fire while parked, even with the ignition turned off.
Loose 12V battery post can overheat and cause fire
A connection at the 12-volt isolator post, located behind the driver's seat, may develop high resistance.
Engine may fail to restart, risking crash or fire
Certain 2017-2018 Chrysler Pacifica Plug-in Hybrid vehicles may have an engine that does not restart properly after running in electric (PHEV) mode.
Incorrect tire label could lead to vehicle overloading
The tire placard on certain vehicles incorrectly lists seating capacity as 6 occupants instead of 7, and the combined weight limit as 950 lbs instead of 1,100 lbs.
Vehicle can lose drive power, raising crash risk
The power inverter module in these hybrid minivans contains diodes that can fail when an overvoltage condition occurs.
Most common 2017 Chrysler Pacifica Plug-IN Hybrid problems
Problem areas named in the 79 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 31 |
| Hybrid Propulsion System | 19 |
| Fuel/Propulsion System | 18 |
| Engine | 17 |
| Power Train | 15 |
| Unknown Or Other | 10 |
| Steering | 5 |
| Service Brakes | 4 |
| Forward Collision Avoidance | 2 |
| Engine And Engine Cooling | 2 |
What owners report
The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the battery had previously been replaced. The check engine warning light had illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. VIN tool confirms parts not available.
Was driving smelled plastic burning parked it at my house now dash says service charging system. It wont turn on or go into drive. I am afraid its going to catch fire.
The car's lithium batteries caught fire to the point of smoldering. This happened at the end of the charge cycle. The car was parked in our garage and if the fire department did not come to help, the fire could have intensified and burned down our whole house. We are very thankful we caught it so quickly. No warnings or issues were apparent with the vehicle when it was parked and put on the charger.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Internal charging system or vehicle battery pack malfunctioned & caught fire. Vehicle is available for inspection now, but not sure about when it is removed from our property. How was your safety or the safety of others put at risk? - It was a big fire! Close to structures, vehicles & dry foliage â super lucky it didn't spread. Smoke was very noxious and affected our entire neighborhood. Neighbors have reported respiratory irritation since the fire. I now have a cough, burning throat and headaches. Has the problem been reproduced or confirmed by a dealer or independent service center? - T
The driver-side rear sliding door is not closed securely and it reopened while closing without any other button access and obstacles on the door. But seems like it was fixed with an ECU software update. I have a problem with that and it was fixed with a repair visit last week. That means it was a known issue, but I must pay the repair cost. I have a short video clip to show the problem and my dealership was able to reproduce same symptom while they doing a diagnosis.
2017 Chrysler Pacifica Plug-IN Hybrid questions
Does the 2017 Chrysler Pacifica Plug-IN Hybrid have any recalls?
Yes. NHTSA lists 6 safety recalls for the 2017 Chrysler Pacifica Plug-IN Hybrid: Battery Pack May Cause Fire Even When Parked; Battery Fire Risk While Parked; Do Not Recharge; Loose 12V battery post can overheat and cause fire; Engine may fail to restart, risking crash or fire; Incorrect tire label could lead to vehicle overloading. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2017 Chrysler Pacifica Plug-IN Hybrid?
Based on 79 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (31), Hybrid Propulsion System (19), Fuel/Propulsion System (18).
How do I check if a recall on my 2017 Chrysler Pacifica Plug-IN Hybrid has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.