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Chrysler Pacifica Plug-IN Hybrid Recall 17V371: Vehicle can lose drive power, raising crash risk

NHTSA campaign 17V371, reported June 9, 2017, 1,375 vehicles potentially affected.

What this recall means for you

The power inverter module in these hybrid minivans contains diodes that can fail when an overvoltage condition occurs. If the diodes fail, the vehicle will not move under its own power. A vehicle that suddenly cannot be driven increases the risk of a crash.

The remedy is free at an authorized dealer. Dealers will reprogram the powertrain control module, battery pack control module, on-board charging module, and power inverter module, and will replace the power inverter module as necessary. Owners will also be notified by the manufacturer.

To check whether your vehicle is affected, enter your VIN at NHTSA's recall lookup or contact Chrysler customer service at 1-800-853-1403, referencing recall T34. If your vehicle is listed, contact an authorized dealer to schedule the free repair.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V371Chrysler (FCA US LLC)
Component
HYBRID PROPULSION SYSTEM: INVERTER
Problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Risk
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Chrysler Pacifica Plug-IN Hybrid2017