CarRecallWatch- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- Problem
- Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
- Risk
- A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
- Remedy
- FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A connection at the 12-volt isolator post, located behind the driver's seat, may develop high resistance. That resistance can make the connection overheat, creating a risk of fire whether the vehicle is running or turned off.
Until the final repair is available, do not park these vehicles inside a building or structure, or near other vehicles. Keep liquids out of the rear seat area, including beverages, wet items, umbrellas, or bottled liquids that could leak onto the connection.
The remedy is free at an authorized dealer. Dealers will first perform an interim inspection of the joint; if it is compromised, you will receive a loaner vehicle while a final fix is developed. The final remedy will increase torque on the post, add a waterproof gasket, and inspect for contamination, replacing the post and cables if needed. Check your VIN for open recalls, or call FCA US LLC customer service at 1-800-853-1403 (recall W46).
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Chrysler Pacifica Plug-IN Hybrid | 2017201820192020 |
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