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Chrysler Pacifica Plug-IN Hybrid Recall 18V740: Engine may fail to restart, risking crash or fire

NHTSA campaign 18V740, reported October 19, 2018, 10,260 vehicles potentially affected.

What this recall means for you

Certain 2017-2018 Chrysler Pacifica Plug-in Hybrid vehicles may have an engine that does not restart properly after running in electric (PHEV) mode. When this happens, unburned fuel can enter the exhaust catalytic converter.

The improperly started engine could cause a loss of motive power, raising the risk of a crash. The unburned fuel in the catalytic converter may also ignite, creating a risk of fire.

The remedy is free at an authorized dealer: the powertrain controller module software will be updated, and the catalytic converter will be inspected and replaced if necessary. Owners may contact Chrysler customer service at 1-800-853-1403 (recall number U94). You can also check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V740Chrysler (FCA US LLC)
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; HYBRID PROPULSION SYSTEM
Problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Remedy
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.

Affected vehicles

Chrysler Pacifica Plug-IN Hybrid20172018