CarRecallWatchThe 2021 Chrysler Pacifica has 7 safety recalls on file with NHTSA.
Owners have filed 378 complaints with NHTSA, including 11 crashes, 1 fire, 11 injuries.
The most-reported problem area is Electrical System (154 reports).
NHTSA rates it up to 5 stars overall for crash safety, depending on the version.
2021 Chrysler Pacifica recalls
Battery Pack Can Cause Fire, Even When Parked
Certain 2020-2022 Chrysler Pacifica Plug-In Hybrid vehicles have a traction battery pack that may cause a fire.
Wheelchair Tie-Downs May Not Lock, Risking Movement in Transit
Certain wheelchair restraint systems installed in these vehicles, specifically QRT-Deluxe and QRT-Max units made by Rollx, may have retractors that fail to lock.
Wheelchair Tie-Down May Not Lock, Risking Movement in Transit
Certain minivans equipped with QRT-Deluxe or QRT-Max wheelchair restraints, made by Vantage Mobility, may have retractors that do not lock.
Side Curtain Airbag May Fail to Deploy in a Crash
A connector for the side curtain airbags may not be properly secured.
Rearview Camera Image May Not Display, Raising Crash Risk
Some vehicles may have radio software that can prevent the rearview camera image from appearing on the display.
Pacifica PHEV May Lose Engine Power Unexpectedly
Certain 2017-2023 Chrysler Pacifica Plug-In Hybrid vehicles may have an internal transmission wiring connector that can short circuit.
Second-Row Seat May Not Lock to Floor in a Crash
A second-row seat-to-floor mounting latch can bind and stick open, so the seat may not fully secure to the floor.
Most common 2021 Chrysler Pacifica problems
Problem areas named in the 378 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 154 |
| Engine | 142 |
| Power Train | 120 |
| Fuel/Propulsion System | 79 |
| Unknown Or Other | 56 |
| Back Over Prevention | 31 |
| Vehicle Speed Control | 23 |
| Forward Collision Avoidance | 22 |
| Steering | 17 |
| Seats | 13 |
What owners report
We received a recall paper in the mail to stop driving our vehicle, and take it to the nearest Chrysler dealership to have our 2021 hybrid pacifica van hybrid battery for a software update and monitor of the hybrid battery replacement for a recall 52D. Because the hybrid battery will catch fire. We took it in, they updated the software and said it passed. We drove it not even a month and the check engine light came on. We took it back and they said our hybrid battery needs replaced, a code POBBE that ties to recall 52d but said its not covered under the recall, and we will have to pay out of pocket. We have been back and forth for over 3 to 4 months because Chrysler, Stellantis, & Mopar kee
The vehicle experiences a complete loss of motive power due to the high voltage battery pack reaching a temperature of 131 degrees F. The defect first surfaced on March 7th, 2022. The vehicle shut down on multiple occasions while driving, and the original owner had the vehicle bought back by FCA US. The vehicle was sold to me in 2023, and it has shut down on numerous occasions for me as well, some of which were while driving. In total, between both owners, there have been 11 failed repair attempts, involving replacement of the high voltage battery pack, the chiller, the inter-loop heat exchanger, the battery cooling pump, and multiple replacements of the high temp 3-way cabin valve. I eventu
latching cable for second row drivers side seat broke, allowing the seat to slam forward and back while driving and the seat back would not stay up.tje cable has a plastic piece to hold spring pressure and the plastic is not strong enough to be reliable. A few months ago the second row passenger side seat cable broke in the same manner. The spring in the picture attached is supposed to be contained inside the plastic,but the thin plastic breaks and the spring is no longer contained.
Vehicle once it came to a full stop on the highway the check engine light popped on and would not go out. it drove okay the reset of the way home until the last few miles, came to a stop sign and vehicle shut off. placed into park and restarted the vehicle and continued journey home
After turning hard to the right in a tight corner there is a catch in the steering system when returning to center occasionally
2021 Chrysler Pacifica safety rating
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2021 Chrysler Pacifica VAN AWD | Not rated | 5 | 5 | n/a |
| 2021 Chrysler Pacifica VAN FWD | ★★★★★ 5-star | 5 | 5 | 4 (11.6% rollover risk) |
2021 Chrysler Pacifica questions
Does the 2021 Chrysler Pacifica have any recalls?
Yes. NHTSA lists 7 safety recalls for the 2021 Chrysler Pacifica: Battery Pack Can Cause Fire, Even When Parked; Wheelchair Tie-Downs May Not Lock, Risking Movement in Transit; Wheelchair Tie-Down May Not Lock, Risking Movement in Transit; Side Curtain Airbag May Fail to Deploy in a Crash; Rearview Camera Image May Not Display, Raising Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2021 Chrysler Pacifica?
Based on 378 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (154), Engine (142), Power Train (120).
How safe is the 2021 Chrysler Pacifica?
NHTSA's 5-Star Safety Ratings program gives the 2021 Chrysler Pacifica up to 5 out of 5 stars overall; ratings vary by version, see the table above.
How do I check if a recall on my 2021 Chrysler Pacifica has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.