Home / Latest recalls / 23V010

Chrysler Pacifica Recall 23V010: Pacifica PHEV May Lose Engine Power Unexpectedly

NHTSA campaign 23V010, reported January 17, 2023, 67,117 vehicles potentially affected.

What this recall means for you

Certain 2017-2023 Chrysler Pacifica Plug-In Hybrid vehicles may have an internal transmission wiring connector that can short circuit. This can cause the engine to shut down unexpectedly and the vehicle to lose drive power.

Loss of drive power while driving increases the risk of a crash. Owners should take this recall seriously and have the repair completed as soon as possible.

The remedy is free at an authorized dealer, which will update the Power Inverter Module software and, if needed, the instrument panel cluster and engine control module software. Owners can contact FCA US customer service at 1-800-853-1403 and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V010Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER
Problem
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Chrysler Pacifica2017201820192020202120222023