CarRecallWatchThe 2020 RAM 5500 has 9 safety recalls on file with NHTSA.
Owners have filed 8 complaints with NHTSA, including 1 crash, 1 fire, 4 injuries.
The most-reported problem area is Service Brakes, Hydraulic (2 reports).
2020 RAM 5500 recalls
Rear Brake Hose May Rupture, Causing Loss of Braking
The inside diameter of the rear brake hoses on these trucks may be too small.
Loose Wiper Arms Can Reduce Driver Visibility
Certain 2019-2020 heavy-duty pickups and cab chassis trucks may have windshield wiper arms that loosen over time.
Fuel pump can fail and stall engine without warning
The high pressure fuel pump in certain diesel trucks with Cummins 6.7L engines may fail, causing the engine to stall suddenly and without warning.
Engine May Not Warn of Low Oil, Risking Fire
Certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis trucks with the Cummins 6.7L High Output engine have engine calibration software that may fail to warn the driver when oil volume is low.
Wrong lug nut torque spec can break wheel studs
Some RAM 3500, 4500, and 5500 trucks and cab chassis were built with incorrect torque information in the Service and Owner's Manuals.
Rear brake line can wear through, causing brake loss
Certain 2019 and 2020 RAM 4500 and 5500 trucks that were modified by Excellance, Inc.
Rear brake hose can wear through, causing brake loss
A rear brake caliper flexible line on certain vehicles may have been routed so that it rubs against a suspension component.
Rear brake line can wear through and cause brake loss
On certain vehicles with Liquid Spring rear suspension, the rear brake caliper flexible line may be routed so that it contacts a suspension component.
Engine May Lose Oil Film and Fail, Risking Fire
Certain 2019 and 2020 Ram 3500, 4500 and 5500 cab chassis vehicles with the Cummins 6.7L High Output engine may not have adequate warm-up protection.
Most common 2020 RAM 5500 problems
Problem areas named in the 8 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Service Brakes, Hydraulic | 2 |
| Seat Belts | 2 |
| Unknown Or Other | 1 |
| Power Train | 1 |
| Wheels | 1 |
| Tires | 1 |
| Air Bags | 1 |
| Service Brakes | 1 |
| Forward Collision Avoidance | 1 |
What owners report
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed during a heavy crosswind, the electronic stabilization system warning light illuminated, indicating that the system had deactivated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 1,000.
The contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the wheel studs needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken to the same dealer but was not diagnosed or repaired. The manufacturer was contacted and
While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grade with a heavy load (cattle/horses) they would not be able to STOP due to weight. Transfer case has defective parts internally. Dealer said that there is a defect in the transfer cases and is common on Dodge Ram 4500/5500.
The contact owns a 2020 Ram 5500. The contact stated that while driving and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the seat belt was inspected, and the contact was informed that the seat belt needed to be replaced. Additionally, the dealer informed the contact that the vehicle could not be repaired free of charge because the warranty had expired. The manufacturer was notified of the failure and made the same assessment. The vehicle was not repaired. The failure mileage was approximately 25,000. The VIN was unavailable.
2020 RAM 5500 questions
Does the 2020 RAM 5500 have any recalls?
Yes. NHTSA lists 9 safety recalls for the 2020 RAM 5500: Rear Brake Hose May Rupture, Causing Loss of Braking; Loose Wiper Arms Can Reduce Driver Visibility; Fuel pump can fail and stall engine without warning; Engine May Not Warn of Low Oil, Risking Fire; Wrong lug nut torque spec can break wheel studs. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 RAM 5500?
Based on 8 owner complaints filed with NHTSA, the most-reported problem areas are Service Brakes, Hydraulic (2), Seat Belts (2), Unknown Or Other (1).
How do I check if a recall on my 2020 RAM 5500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.