CarRecallWatch- Component
- ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
- Risk
- Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
- Remedy
- Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis trucks with the Cummins 6.7L High Output engine have engine calibration software that may fail to warn the driver when oil volume is low. Running an engine with low oil can damage it, causing an oil leak or a punctured engine block, which increases the risk of a fire.
If you own one of these vehicles, contact an authorized Ram dealer. The dealer will update the engine calibration software at no cost to you. Owner notification letters were mailed June 25, 2021. You can also call FCA US LLC customer service at 1-800-853-1403 and reference recall number Y21.
Check your vehicle identification number (VIN) for open recalls to confirm whether this recall applies to your truck, and do not wait to schedule the repair if it does.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM 3500 | 20192020 |
|---|---|
| RAM 4500 | 20192020 |
| RAM 5500 | 20192020 |