- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
- Risk
- Reduced visibility increases the risk of a crash.
- Remedy
- Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2019-2020 heavy-duty pickups and cab chassis trucks may have windshield wiper arms that loosen over time. When the arms loosen, the wipers may not work properly, which can reduce the driver's view through the windshield in some weather conditions.
Reduced visibility raises the risk of a crash. If your wipers move unevenly, shift position, or seem loose on the windshield, have the vehicle checked promptly.
The repair is free at an authorized dealer, where the wiper nuts will be tightened. Check your vehicle identification number (VIN) for open recalls, and you can contact FCA US, LLC customer service at 1-800-853-1403 for more information.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM 2500 | 20192020 |
|---|---|
| RAM 3500 | 20192020 |
| RAM 4500 | 20192020 |
| RAM 5500 | 20192020 |