- Component
- SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION:REAR
- Problem
- Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- Risk
- A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- Remedy
- Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A rear brake caliper flexible line on certain vehicles may have been routed so that it rubs against a suspension component. Over time this contact can wear the line, which may cause brake fluid to leak.
If the line leaks, the rear brakes can partially or completely stop working, which increases the risk of a crash. Owners should be alert to reduced braking performance and have the vehicle checked promptly.
The repair is free at an authorized dealer, which will correct the affected suspension system and replace the rear brake caliper flexible line. Owners will be notified by mail, but you can also call Custom Truck And Body Works customer service at 1-706-553-9178 (recall number 20E-031). Check your VIN for open recalls to confirm whether your vehicle is affected.
Official recall notice
Affected vehicles
| RAM 4500 | 2020 |
|---|---|
| RAM 5500 | 2020 |