CarRecallWatch- Component
- STRUCTURE
- Problem
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- Risk
- A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- Remedy
- Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain trucks equipped with an accessory bed step may have a bed step that unexpectedly fails while in use, particularly when the load is applied from the side. A step that gives way during use increases the risk of injury to the person using it.
The remedy is a free replacement of the bed step support brace at an authorized dealer. Chrysler will notify affected owners. You can also contact Chrysler customer service at 1-800-853-1403, and you should check your vehicle identification number (VIN) for open recalls.
If you own one of these trucks and use the accessory bed step, schedule the free repair as soon as possible and avoid relying on the step until it has been fixed.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| RAM 2500 | 20192020 |
|---|---|
| RAM 3500 | 20192020 |