CarRecallWatch- Component
- SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- Risk
- Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
- Remedy
- Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
What this recall means for you
Certain 2023 and 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles have second-row seat head restraints that may not lock in the upright position. Because the restraints do not meet the requirements of Federal Motor Vehicle Safety Standard 202 for head restraints, they may not properly support a rear passenger's head.
If a head restraint does not lock upright, the risk of injury to rear-seat occupants increases during a crash. Owners of affected vehicles should keep this in mind, especially when carrying passengers in the second row.
The repair is free. Dealers will inspect and replace both second-row head restraints as needed. Owner notification letters were mailed September 5, 2025. You can contact FCA US, LLC customer service at 1-800-853-1403, and check your VIN for open recalls to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jeep Grand Cherokee | 20232024 |
|---|---|
| Jeep Grand Cherokee L | 20232024 |