CarRecallWatchThe 2020 Volkswagen Atlas Cross Sport has 11 safety recalls on file with NHTSA.
Owners have filed 108 complaints with NHTSA, including 3 crashes, 1 fire, 1 injury.
The most-reported problem area is Electrical System (33 reports).
2020 Volkswagen Atlas Cross Sport recalls
Front Passenger Airbag May Switch Off When Seat Is Occupied
The passenger occupant detection system, which decides whether the front passenger airbag should be active, may develop a wiring fault.
Passenger Air Bag May Shut Off With Occupant Seated
A wiring fault in the passenger occupant detection system can cause the front passenger air bag to deactivate even when the seat is occupied.
Tire Pressure Warning May Miss All-Tire Air Loss, Raising Crash Risk
Some vehicles may not detect a sudden loss of air pressure when all four tires deflate at the same time.
Side Air Bag May Deploy Late in a Crash
Corrosion can develop on the electrical contacts in the front door wiring harness.
Missing Weight Label Can Lead to Overloading and Crash Risk
Certain Volkswagen Atlas and Atlas Cross Sport SUVs from model years 2018 to 2021 were equipped with accessory side steps, but the label showing the reduced gross vehicle weight rating (GVWR), which accounts for the added weight of the side steps, was not installed.
Water Leak Can Trigger Unexpected Airbag Deployment
Certain vehicles may have an air conditioning system drain tube that can become blocked, allowing water to leak inside the vehicle near the airbag control module.
Front Steering Knuckle May Crack, Risking Loss of Control
Certain 2020-2021 Volkswagen Atlas and Atlas Cross Sport vehicles have a front steering knuckle that may fracture in the area where the strut mounts.
Steering knuckle may fail, causing loss of steering
Some of these Volkswagen Atlas and Atlas Cross Sport SUVs may have had one or both steering knuckles damaged during production.
Tires May Blow Out or Lose Tread, Raising Crash Risk
Certain tires fitted to these vehicles, Continental Cross Contact LX Sport tires in size 255/50 R20 105T, may have been over cured during manufacturing.
Driver-side headlight may be aimed too low, reducing night visibility
The driver's side headlight on certain vehicles may have been aimed too low at the factory.
Front seat backrest may break in rear-end crash
Some front seats may have parts of the seat frame and backrest adjuster that were not welded properly.
Most common 2020 Volkswagen Atlas Cross Sport problems
Problem areas named in the 108 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 33 |
| Unknown Or Other | 24 |
| Air Bags | 23 |
| Service Brakes | 18 |
| Forward Collision Avoidance | 16 |
| Engine | 9 |
| Steering | 8 |
| Vehicle Speed Control | 6 |
| Exterior Lighting | 5 |
| Suspension | 4 |
What owners report
The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact became aware of an abnormal sound coming from the vehicle, and the transmission shuddered abnormally. The contact stated that there was an abnormal odor inside the vehicle. The failure mileage was approximately 38,000.
I am reporting a potential safety defect involving the hood-release mechanism on my 2020 Volkswagen Atlas Cross Sport. The interior hood-release lever/latch has failed, preventing me from opening the hood through the normal release mechanism. This creates a safety concern because I cannot access the engine compartment to check essential fluids, inspect mechanical problems, perform necessary maintenance, or address potentially dangerous conditions such as overheating, leaks, or smoke. After researching this issue, I discovered multiple reports and videos from other Volkswagen Atlas and Atlas Cross Sport owners experiencing similar hood-release failures. This suggests the problem may be wide
Air Bag error-seat occupant classification module-passenger side occupant detection sensor is defective. Air bag may not deploy upon impact. Confirmed that airbag sensor is defective at dealership. Airbag error first appeared one week ago at 75k miles. VW will not cover cost to repair defective air bag sensor.
steering went out completly and the SUV shut off in the middle of the street. had to restart car to get it home. SUV shut off in the middle of a turn. Had the SUV checked at dealership and they found a bad steering unit. I had the SUV in 3 times with the complaint and they found nothing until the warranty ran out. Neillo VW checked it in 2020,2021,2023 and say they found nothing,
VW SOS system TCU has gone bad. I see this as a safety issue and VW will not replace under warranty
2020 Volkswagen Atlas Cross Sport questions
Does the 2020 Volkswagen Atlas Cross Sport have any recalls?
Yes. NHTSA lists 11 safety recalls for the 2020 Volkswagen Atlas Cross Sport: Front Passenger Airbag May Switch Off When Seat Is Occupied; Passenger Air Bag May Shut Off With Occupant Seated; Tire Pressure Warning May Miss All-Tire Air Loss, Raising Crash Risk; Side Air Bag May Deploy Late in a Crash; Missing Weight Label Can Lead to Overloading and Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Volkswagen Atlas Cross Sport?
Based on 108 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (33), Unknown Or Other (24), Air Bags (23).
How do I check if a recall on my 2020 Volkswagen Atlas Cross Sport has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.