CarRecallWatch- Component
- SEATS
- Problem
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Risk
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some front seats may have parts of the seat frame and backrest adjuster that were not welded properly. The backrest adjustment could break in a rear-end crash, which could reduce the protection the seat provides to the occupant and raise the risk of injury.
The remedy is free. Dealers will inspect the front seats and, where necessary, replace the seatback frames at no cost to the owner. The recall began September 11, 2020. Volkswagen owners can call 1-888-241-2289 and Audi owners can call 1-800-893-5298 for customer service. Owners can also check their VIN for open recalls to see whether their vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi Q5 | 2020 |
|---|---|
| Audi SQ5 | 2020 |
| Volkswagen Atlas | 2021 |
| Volkswagen Atlas Cross Sport | 2020 |
| Volkswagen Jetta | 2020 |
| Volkswagen Tiguan | 2020 |