- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A wiring fault in the passenger occupant detection system can cause the front passenger air bag to deactivate even when the seat is occupied. The system is meant to tell the airbag when an adult is sitting in the seat, so a false deactivation leaves that passenger without an air bag protecting them.
A deactivated front passenger air bag increases the risk of injury in a crash. Owners should not wait to have this checked, especially if a warning light indicates the passenger air bag is off while someone is seated.
The repair is free at an authorized Volkswagen dealer, which will replace the occupant detection sensor mat and wiring harness. Owner notification letters were mailed on March 22, 2024. You can contact Volkswagen customer service at 1-800-893-5298 (recall 69FB), and you can check your VIN for open recalls to confirm whether your vehicle is affected.
Official recall notice
Affected vehicles
| Volkswagen Atlas | 2018201920202021 |
|---|---|
| Volkswagen Atlas Cross Sport | 2020 |