- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The passenger occupant detection system, which decides whether the front passenger airbag should be active, may develop a wiring fault. When this happens, the system can deactivate the front passenger airbag even though a passenger is sitting in the seat.
A front passenger airbag that is switched off does not deploy in a crash, which raises the risk of injury to the front passenger.
Authorized Volkswagen dealers will replace the occupant detection sensor mat and wiring harness at no cost to you. Owner notification letters are being mailed in phases, beginning September 30, 2024 and continuing through January 17, 2025. You can also contact Volkswagen customer service at 1-800-893-5298 (recall number 69PZ), and check your vehicle identification number (VIN) on the NHTSA recall website for any open recalls.
Official recall notice
Affected vehicles
| Volkswagen Atlas | 2021202220232024 |
|---|---|
| Volkswagen Atlas Cross Sport | 20202021202220232024 |