Home / Latest recalls / 20V712

Volkswagen Atlas Recall 20V712: Steering knuckle may fail, causing loss of steering

NHTSA campaign 20V712, reported November 17, 2020, 776 vehicles potentially affected.

What this recall means for you

Some of these Volkswagen Atlas and Atlas Cross Sport SUVs may have had one or both steering knuckles damaged during production. A damaged steering knuckle can fail, which could cause a loss of steering and raise the risk of a crash.

Owners are advised not to drive the vehicle until it has been inspected and repaired if necessary. Dealers will inspect the steering knuckles and replace them if needed, free of charge. Volkswagen customer service can be reached at 1-800-893-5298, and the recall number is 40Q6.

You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V712Volkswagen Group of America, Inc.
Component
STEERING
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Volkswagen Atlas2021
Volkswagen Atlas Cross Sport20202021