CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Risk
- Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
- Remedy
- Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Volkswagen Atlas and Atlas Cross Sport SUVs from model years 2018 to 2021 were equipped with accessory side steps, but the label showing the reduced gross vehicle weight rating (GVWR), which accounts for the added weight of the side steps, was not installed. Without that label, the vehicle may be loaded beyond its safe limit, and the vehicles do not fully comply with Federal Motor Vehicle Safety Standard 110, which covers tire selection and rims.
An overloaded vehicle can lose control, which increases the risk of a crash. Owners should be aware that the missing label is the defect in this recall.
The remedy is free: an authorized Volkswagen dealer will install the reduced GVWR label at no charge. Owners who received notification letters mailed March 31, 2022 should contact Volkswagen customer service at 1-800-893-5298 with recall number 09D9. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen Atlas | 2018201920202021 |
|---|---|
| Volkswagen Atlas Cross Sport | 20202021 |