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Mercedes-Benz E 350 Recall 24V874: Sunroof Glass Can Detach and Become a Road Hazard

NHTSA campaign 24V874, reported November 19, 2024, 33,456 vehicles potentially affected.

What this recall means for you

The glass sunroof panel on certain Mercedes-Benz vehicles may not be properly secured, so it can detach while driving. Affected models include 2001 to 2003 C-Class, CLK-Class, and AMG models, along with other C-Class, CLK, E-Class, and CLS vehicles from 2001 to 2011.

A detached sunroof panel can become a road hazard for you and other drivers, increasing the risk of a crash. This recall expands an earlier recall, 22V-954.

The repair is free. Authorized dealers will inspect the sunroof panel and replace it as needed. Owner notification letters were mailed January 10, 2025. To confirm whether your vehicle is included, check your VIN for open recalls or call Mercedes-Benz USA customer service at 1-800-367-6372.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V874Mercedes-Benz USA, LLC
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Mercedes-Benz AMG C32200220032004
Mercedes-Benz AMG C5520052006
Mercedes-Benz AMG CLK55200320042005
Mercedes-Benz AMG CLS552006
Mercedes-Benz AMG CLS6320072008200920102011
Mercedes-Benz AMG E53200720082009
Mercedes-Benz AMG E552003200420052006
Mercedes-Benz AMG E6320072008
Mercedes-Benz C 35020062007
Mercedes-Benz C230200220032004200520062007
Mercedes-Benz C24020012002200320042005
Mercedes-Benz C28020062007
Mercedes-Benz C32020012002200320042005
Mercedes-Benz CLK320200320042005
Mercedes-Benz CLK3502006200720082009
Mercedes-Benz CLK50020032004200520062007
Mercedes-Benz CLK550200720082009
Mercedes-Benz CLS 55020072008200920102011
Mercedes-Benz CLS5002006
Mercedes-Benz E 3502006200720082009
Mercedes-Benz E3202003200420052006200720082009
Mercedes-Benz E5002003200420052006
Mercedes-Benz E550200720082009