2002 Mercedes-Benz C320 Recalls, Problems & Safety Rating

3 safety recalls on file

The 2002 Mercedes-Benz C320 has 3 safety recalls on file with NHTSA.

Owners have filed 68 complaints with NHTSA, including 3 crashes, 3 fires, 4 injuries.

The most-reported problem area is Electrical System (38 reports).

3Recalls
68Owner complaints
3Crashes reported
n/aNHTSA safety rating
Is the repair still open on your C320?

A recall covers specific vehicles. Your VIN shows whether yours still needs the free repair.

2002 Mercedes-Benz C320 recalls

Sunroof Glass Can Detach and Become a Road Hazard

Recall 24V874Nov 19, 202433,456 vehicles affected

The glass sunroof panel on certain Mercedes-Benz vehicles may not be properly secured, so it can detach while driving.

Sunroof Glass May Detach While Driving, Risking a Crash

Recall 22V954Dec 23, 2022131,653 vehicles affected

The glass sunroof panel on certain vehicles may not be properly secured to the vehicle, so it can come loose and detach while the car is being driven.

Sunroof Glass Can Detach, Creating Road Hazard

Recall 19V918Dec 20, 2019747,928 vehicles affected

The adhesive bonding the sunroof glass panel to its sliding frame can deteriorate over time.

Most common 2002 Mercedes-Benz C320 problems

Problem areas named in the 68 complaints owners filed with NHTSA.

Problem areaReports
Electrical System38
Seats23
Power Train5
Exterior Lighting5
Electronic Stability Control (Esc)5
Air Bags4
Unknown Or Other3
Steering2
Visibility2
Engine And Engine Cooling2

What owners report

2024-09-05, Suspension
Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. KBB lists a safety recall for this issue, stating that the rear subframe wasn't sufficiently rustproofed. Mercedes and NHTSA do not list this recall, and my local dealer says the repair will cost around $3,000. May have to scrap the car with 81,000 miles on it.
2024-09-05, Electrical System
Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced it for $650. Went to pick up the car and the battery was dead again. After some complaining, they refunded the bill. They looked at it again and said the problem was somewhere in the dashboard and it would cost $2300 just to take it apart and look for a bad module. They offered $2300 trade in toward a new or CPO car, and said my car would be sent to the crusher. I took
2023-10-14, Electrical System
While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.
2021-08-08, Fuel/Propulsion System
Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the gas tank. I heard their was a warranty extension but don't believe me vehicle was included which is unfortunate. Their is a check engine light informing of a EVAP Leak.
2020-04-03, Electrical System
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WAS DEFECTIVE WHICH CAUSED THE BATTERY TO DRAIN. THE MODULE WAS UNPLUGGED TO PREVENT THE BATTERY FROM BEING DRAINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

2002 Mercedes-Benz C320 questions

Does the 2002 Mercedes-Benz C320 have any recalls?

Yes. NHTSA lists 3 safety recalls for the 2002 Mercedes-Benz C320: Sunroof Glass Can Detach and Become a Road Hazard; Sunroof Glass May Detach While Driving, Risking a Crash; Sunroof Glass Can Detach, Creating Road Hazard. Recall repairs are normally free at an authorized dealer.

What are the most common problems with the 2002 Mercedes-Benz C320?

Based on 68 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (38), Seats (23), Power Train (5).

How do I check if a recall on my 2002 Mercedes-Benz C320 has been fixed?

Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.

Other Mercedes-Benz C320 years

Other 2002 Mercedes-Benz models