- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
- Risk
- A detached sunroof panel may become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The glass sunroof panel on certain vehicles may not be properly secured to the vehicle, so it can come loose and detach while the car is being driven. A detached panel can become a road hazard for other drivers and increases the risk of a crash.
If you own one of the affected models, dealers will inspect the sunroof assembly and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed February 3, 2023. This recall expands on earlier NHTSA recall 19V-918. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 for more information.
To check whether your vehicle has open recalls, enter your VIN on the NHTSA website or ask an authorized Mercedes-Benz dealer to check it for you.