CarRecallWatchThe 2009 Mercedes-Benz CLS 550 has 3 safety recalls on file with NHTSA.
Owners have filed 4 complaints with NHTSA, including 1 crash, 6 injuries.
The most-reported problem area is Engine (1 report).
2009 Mercedes-Benz CLS 550 recalls
Sunroof Glass Can Detach and Become a Road Hazard
The glass sunroof panel on certain Mercedes-Benz vehicles may not be properly secured, so it can detach while driving.
Sunroof Glass May Detach While Driving, Risking a Crash
The glass sunroof panel on certain vehicles may not be properly secured to the vehicle, so it can come loose and detach while the car is being driven.
Sunroof Glass Can Detach, Creating Road Hazard
The adhesive bonding the sunroof glass panel to its sliding frame can deteriorate over time.
Most common 2009 Mercedes-Benz CLS 550 problems
Problem areas named in the 4 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Engine | 1 |
| Fuel/Propulsion System | 1 |
| Power Train | 1 |
| Tires | 1 |
| Suspension | 1 |
| Air Bags | 1 |
What owners report
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ CLS550. WHILE DRIVING 60 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDERS, NECK, AND BACK. MEDICAL ATTENTION WAS NOT REQUIRED; HOWEVER, THERAPY TREATMENTS WERE RECEIVED MONTHS LATER. THE INSURANCE COMPANY TOWED THE VEHICLE WITHOUT AN INVESTIGATION. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER ISSUED ONE TSB, BUT THERE WAS NO MANUFACTURER AIR BAG RECALL. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE, BUT WAS NOTIFIED MONTHS LATER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE ISSUES REGARDING THE MERCEDES AIRMATIC SUSPENSION SYSTEM HAVE BEEN WIDELY KNOWN FOR YEARS, AND MERCEDES NEVER MADE AN EFFORT TO MITIGATE THE MERCEDES LOYAL OWNERS EXCESSIVE EXPENSE TO COVER THE REPAIR. IT IS ALSO HARD TO BELIEVE THE DEALER NEVER INFORMED, INSPECTED OR RECOMMENDED REPAIRS TO THE AIRMATIC SYSTEM. IT TOOK BREAKING DOWN OFF THE HIGHWAY WITH MY CHILDREN IN THE CAR TO DISCOVER THIS PROBLEM. THE SUSPENSION FAILED AND THE CAR COULD NOT BE DRIVEN. A A TOW WAS NECESSARY AND A HUGE REPAIR BILL FOLLOWED.
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ CLS550 EQUIPPED WITH SENTRY THUNDER D7 TIRES, SIZE: 275/30/R20. THE CONTACT STATED THAT THE REAR TIRES EXHIBITED THREAD SEPARATION. THE DEALER DETERMINED THAT IT WAS DUE TO A MANUFACTURER DEFECT. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
ON MAY 19, 2014 I PURCHASED A 2009 MERCEDES CLS550 FROM MOSSY FORD DEALERSHIP IN SAN DIEGO, CA WITH A GUARANTEE OF NO CURRENT OR PRE-EXISTING MECHANICAL OR HAZARD ISSUES. DAYS AFTER PURCHASE I NOTICED ACCELERATION ISSUES, STRONG ODOR OF FUEL OR CHEMICALS, ENGINE NOISE AND GAS EFFICIENCY PROBLEMS. I CONTACTED THE DEALERSHIP AND ASKED TO RETURN THE VEHICLE AND ALSO CANCEL THE SALES CONTRACT BUT WAS DENIED. I WAS ASKED TO BRING IN THE VEHICLE AND THE GAS TANK WAS FILLED BY THE DEALERSHIP STATING THAT PROBLEMS WERE LIKELY CAUSED BY LOW FUEL AS THE CAR WAS PURCHASED WITH 1/4 TANK OF FUEL. THIS DID NOT FIX THE ISSUES. I ATTEMPTED TO CANCEL PAYMENT AND ASKED TO RETURN THE VEHICLE DUE TO CONTINUED
2009 Mercedes-Benz CLS 550 questions
Does the 2009 Mercedes-Benz CLS 550 have any recalls?
Yes. NHTSA lists 3 safety recalls for the 2009 Mercedes-Benz CLS 550: Sunroof Glass Can Detach and Become a Road Hazard; Sunroof Glass May Detach While Driving, Risking a Crash; Sunroof Glass Can Detach, Creating Road Hazard. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2009 Mercedes-Benz CLS 550?
Based on 4 owner complaints filed with NHTSA, the most-reported problem areas are Engine (1), Fuel/Propulsion System (1), Power Train (1).
How do I check if a recall on my 2009 Mercedes-Benz CLS 550 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.