CarRecallWatchThe 2014 Mercedes-Benz CLS 550 has 4 safety recalls on file with NHTSA.
Owners have filed 10 complaints with NHTSA, including 1 crash, 1 injury.
The most-reported problem area is Suspension (2 reports).
2014 Mercedes-Benz CLS 550 recalls
Emergency call system may send wrong date, time, or location
A software fault in the emergency call system (eCall) can cause the date and time recorded for the system to differ from the actual date and time.
Airbag May Not Deploy Properly in a Crash
Some control units in these Mercedes-Benz vehicles may have been updated with incorrect software.
Rear side lights may not illuminate, raising crash risk
Certain Mercedes-Benz CLS models have LED tail lights that may not light up on the sides.
Loose Hood Seal Can Fall Into Engine, Risking Fire
A rubber seal at the rear of the engine bay can temporarily stick to the hood when it is opened, then fall into the engine compartment when the hood is closed.
Most common 2014 Mercedes-Benz CLS 550 problems
Problem areas named in the 10 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Suspension | 2 |
| Vehicle Speed Control | 1 |
| Steering | 1 |
| Air Bags | 1 |
| Power Train | 1 |
| Visibility | 1 |
| Unknown Or Other | 1 |
| Fuel/Propulsion System | 1 |
| Structure | 1 |
| Service Brakes | 1 |
What owners report
After the Mercedes dealer replaced the corroded rear sub frame under the 20 year extended warranty, my brake line failed so I took it back & found out that the brake lines were corroded. I paid nothing for the subframe since it was under the warranty but I ended up paying $4114 to replace the corroded brake lines. The dealer should have checked for corrosion while the subframe was out of the car, especially since this is a known issue. The parts were only $380 and $3800+ was labor. My brakes completely failed while driving on Christmas Eve. I took the car to the dealership on 12/26/25 and they told me that the car was unsafe to drive & I had to leave it. This should be covered by Mercedes un
I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company wonât pay out either. Normal wear and tear does not make both air shocks failed.
have a 2014 cls-550 with extensive subframe rust. It is currently sitting at the dealership for $3,158 in repairs for a vehicle that is less than 10 years old. There needs to be a recall on the subframe for the c, cls, e, and like models. This is not the Mercedesâ-Benz quality I expected. After extensive research, members all over the globe are experiencing the same issue. This isnât user error. Itâs manufacturer error. You need to make this right with your customers. Period. I have attached photos of my subframe. Iâm severely disappointed with having to perform major maintenance on a vehicle with only 82k miles. This needs to be a recall. I cannot stress this enough. Stand by your p
Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when vendor will restock them.
WHILE VEHICLE WAS STATIONARY IN GARAGE, WE BEGAN NOTICING A PROFUSE GAS/FUEL SMELL. IT BECAME INCREASINGLY STRONG IN AND OUT OF THE VEHICLE. APPROXIMATELY 3 DAYS AFTER SMELL WAS NOTICED, I CONTACTED THE LOCAL MERCEDES BENZ DEALERSHIP TO ADVISE OF THE ISSUE. I ALSO DID SOME RESEARCH ONLINE, AND DISCOVERED THAT PREVIOUS YEARS SPECIFICALLY; 2006-2011 CLS CLASS VEHICLES EXHIBITED THE SAME DEFECT WHICH WAS ADDRESSED WITH THE NHTSA AND TO WHICH MB-USA AGREED TO EXTEND THE WARRANTY FOR "COVERED FUEL TANK COMPONENTS" FROM THE ORIGINAL 4 YEARS TO 15 YEARS. THE DEALERSHIP DIAGNOSED THE LEFT SIDE SENDER UNIT TO BE CRACKED AND LEAKING FUEL, WHICH IS ONE OF THE COVERED COMPONENTS. HOWEVER, THEY ADVISED T
2014 Mercedes-Benz CLS 550 questions
Does the 2014 Mercedes-Benz CLS 550 have any recalls?
Yes. NHTSA lists 4 safety recalls for the 2014 Mercedes-Benz CLS 550: Emergency call system may send wrong date, time, or location; Airbag May Not Deploy Properly in a Crash; Rear side lights may not illuminate, raising crash risk; Loose Hood Seal Can Fall Into Engine, Risking Fire. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2014 Mercedes-Benz CLS 550?
Based on 10 owner complaints filed with NHTSA, the most-reported problem areas are Suspension (2), Vehicle Speed Control (1), Steering (1).
How do I check if a recall on my 2014 Mercedes-Benz CLS 550 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.