CarRecallWatch- Component
- STRUCTURE:BODY:HOOD
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
- Risk
- If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A rubber seal at the rear of the engine bay can temporarily stick to the hood when it is opened, then fall into the engine compartment when the hood is closed. Once inside, it may contact parts of the exhaust system, which increases the risk of a fire.
The remedy is free. Authorized Mercedes-Benz dealers will attach four additional retaining clips to the rubber seal to keep it in place. Owners will be notified by mail, and you can also contact Mercedes-Benz USA customer service at 1-201-573-5339, referencing recall number 2015020001.
Check your vehicle identification number (VIN) for open recalls on the NHTSA website, and schedule the repair with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle