CarRecallWatch- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
- Risk
- A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The adhesive bonding the sunroof glass panel to its sliding frame can deteriorate over time. If the bond fails, the glass panel may detach from the vehicle.
A detached glass panel can separate from the car while driving and become a road hazard for other motorists, raising the risk of a crash. Owners should be alert to any sunroof that looks loose, shifts, or makes unusual noises.
The manufacturer will notify owners, and authorized dealers will inspect the glass panel bonding and replace the sliding roof if necessary, at no cost to you. Call Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2020040011, and check your VIN for open recalls.
Check whether this recall is open on your vehicle