The 2004 Mercedes-Benz E320 has 2 safety recalls on file with NHTSA.
Owners have filed 203 complaints with NHTSA, including 6 crashes, 1 fire, 5 injuries.
The most-reported problem area is Fuel/Propulsion System (79 reports).
2004 Mercedes-Benz E320 recalls
Sunroof Glass Can Detach and Become a Road Hazard
The glass sunroof panel on certain Mercedes-Benz vehicles may not be properly secured, so it can detach while driving.
Sunroof Glass Can Detach, Creating Road Hazard
The adhesive bonding the sunroof glass panel to its sliding frame can deteriorate over time.
Most common 2004 Mercedes-Benz E320 problems
Problem areas named in the 203 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Fuel/Propulsion System | 79 |
| Service Brakes | 41 |
| Fuel System, Gasoline | 38 |
| Electrical System | 13 |
| Service Brakes, Hydraulic | 9 |
| Unknown Or Other | 6 |
| Air Bags | 6 |
| Structure | 6 |
| Exterior Lighting | 5 |
| Suspension | 4 |
What owners report
The contact owns a 2004 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); however, the contact was informed by the dealer that the sunroof glass was manufactured in a year outside of the year stated in the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the sunroof glass was not covered under the recall. The contact had not experienced a failure. Parts distribution disconnect.
To Whom It May Concern, I took my 2004 Mercedes-Benz into the Stevens Creek location located in San Jose, CA 95129 to have the sliding roof bonding recall fixed on December 24, 2024. I have attached the repair invoice to this complaint. It has now been almost two full months and I am still being blocked from updating my vehicle registration because my vehicle needs to complete an Official Brake and Light Adjustment Certification. However, the recall vin lookup page (https://vinrcl.safercar.gov/vin/) has been showing my recall as incomplete for almost two full months now. The mechanic that performs the Brake and Light inspection says the vehicle will fail the test until the recall vin l
SBC braking system stated as covered under 25 year/unlimited miles warranty. SBC system failed on 2/1/25. Vehicle towed to local dealer service facility on 2/3/25. Tow was authorized at no charge by MB Roadside Assistance at no charge plus $100.00 credit toward diagnostic. Was told by phone on 2/3/25 that upon confirmation that SBC did in fact fail, the SBC replacement would be performed at no charge due to warranty through 2028. As of 2/10/25 service facility did confirm that the SBC system had failed. Currently, MB USA has a HOLD pending for authorization of repairs, with no reason given as to why as of 2/13/25.
The sunroof has a recall due to the fact that it has a bad seal, which could fly off due to this issue. I know the seal is bad because the whole roof leaked a few years ago and fried all the electronic; e.g. lights, sunroof controls, trunk light controls, side door controls. I went to the dealership and they said they would not fix it because they could not open the sunroof to see the manufacturer date on it.
The driver's side mirror auto-dim function failed (as theorized by simple research where others have this issue) December 2023 and leaked a liquid behind the glass causing blurriness, double vision, and extremely dim reflection. This makes it difficult to safely judge other traffic using the mirror and seems very dangerous while driving. It also seems to present a risk of misjudging any other objects on the road which are reliant on this mirror. The equivalent replacement mirror glass alone is prohibitively expensive and Mercedes-Benz USA was contacted twice for help and refused to provide help or replacement. Neither the manufacturer nor another entity has inspected it yet. The mirror is av
2004 Mercedes-Benz E320 questions
Does the 2004 Mercedes-Benz E320 have any recalls?
Yes. NHTSA lists 2 safety recalls for the 2004 Mercedes-Benz E320: Sunroof Glass Can Detach and Become a Road Hazard; Sunroof Glass Can Detach, Creating Road Hazard. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2004 Mercedes-Benz E320?
Based on 203 owner complaints filed with NHTSA, the most-reported problem areas are Fuel/Propulsion System (79), Service Brakes (41), Fuel System, Gasoline (38).
How do I check if a recall on my 2004 Mercedes-Benz E320 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.