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Tesla Model 3 Recall 23V838: Driver Misuse Risk With Autosteer Driver-Assist Feature

NHTSA campaign 23V838, reported December 12, 2023, 2,031,220 vehicles potentially affected.

What this recall means for you

This recall covers vehicles with Autosteer, an SAE Level 2 driver-assistance feature. In certain circumstances while Autosteer is engaged, the prominence and scope of its controls may not be enough to prevent the driver from misusing the feature. Autosteer does not make the vehicle self-driving, and the driver must remain responsible for operating it.

If the driver does not stay in control, is not ready to intervene when needed, or does not notice when Autosteer has been canceled or is not engaged, the risk of a crash increases.

Tesla will provide a free over-the-air software update to address this issue. Owners can contact Tesla customer service at 1-877-798-3752 and check their vehicle's VIN for open recalls, referencing recall number SB-23-00-008.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V838Tesla, Inc.
Component
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
Problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Tesla Model 32017201820192020202120222023
Tesla Model S201220132014201520162017201820192020202120222023
Tesla Model X20162017201820192020202120222023
Tesla Model Y2020202120222023