- Component
- ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
- Risk
- An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
- Remedy
- Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Tesla Model 3, Model S, Model X, and Model Y vehicles may have a hood latch assembly that fails to detect when the hood has not been fully latched after being opened. As a result, the hood can fully open while the vehicle is in use.
If the hood opens fully, it can obstruct the driver's view of the road and increase the risk of a crash. Owners should be alert for any warning that the hood is not properly closed.
Tesla is providing an over-the-air software update to address the problem, and the repair is free. Owners can contact Tesla customer service at 1-877-798-3752 and reference recall SB-24-00-012. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Tesla Model 3 | 2021202220232024 |
|---|---|
| Tesla Model S | 2021202220232024 |
| Tesla Model X | 2021202220232024 |
| Tesla Model Y | 20202021202220232024 |