CarRecallWatchThe 2021 Mercedes-Benz GLS580 has 11 safety recalls on file with NHTSA.
Owners have filed 5 complaints with NHTSA, including 1 crash, 2 injuries.
The most-reported problem area is Electrical System (2 reports).
2021 Mercedes-Benz GLS580 recalls
Loose Ground Wire Can Overheat and Cause Fire
A 48-volt ground connection under the passenger seat may not be secured properly, so the connection can overheat over time.
Fuel Pump May Shut Off, Causing Loss of Power
The fuel pump in these vehicles may shut down while driving.
Water Can Leak Into the Cabin, Risking Fire and Lost Safety Functions
Air conditioner drain hoses on these vehicles may have been installed incorrectly, allowing water to drain into the passenger compartment instead of outside the vehicle.
Third-Row Seatback Lock May Fail in a Crash
The locks on the third-row seatbacks may fail, so the seatback may not stay locked in place during a crash.
Rear Window Trim Bars May Detach, Creating Crash Risk
Due to a manufacturing error, the rear door window trim bars on certain vehicles may detach.
Emergency call system may fail to connect in a crash
A software error in the communication module's SIM card can cause a mobile network connection failure.
Loose Ground Bolt Can Overheat Wiring, Causing Fire Risk
A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly.
Rear Window May Detach From Tailgate, Creating Crash Risk
The rear window on certain 2021 Mercedes-Benz SUVs may not be adequately bonded to the tailgate.
Rearview camera may show a blank screen, raising crash risk
The multimedia system software in these vehicles can cause the infotainment display to stay black or reboot after startup.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Dashboard switches may not light up in the dark
Certain Mercedes-Benz vehicles from model years 2020 and 2021 may have an instrument cluster software issue.
Most common 2021 Mercedes-Benz GLS580 problems
Problem areas named in the 5 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 2 |
| Engine | 2 |
| Air Bags | 1 |
| Visibility/Wiper | 1 |
| Suspension | 1 |
| Fuel System, Gasoline | 1 |
What owners report
The vehicle suffered a sudden, catastrophic 48V mild-hybrid electrical power supply breakdown and complete system failure while traveling at highway speeds during a cross-country move. The sudden failure forced an emergency lane change into an isolation zone just off the highway. The sudden failure left the cabin completely powerless with no operational safety systems, hazard lights, or air conditioning in extreme 100+ degree heat. This roadside isolation created an immediate physical hazard and directly inflicted acute heat exhaustion and severe dehydration, requiring a subsequent emergency clinical medical evaluation on July 5 for lingering environmental exposure symptoms. Subsequent foren
The contact owns a 2021 Mercedes-Benz GLS580. The contact stated that after entering the vehicle, the contact became aware of an abnormally strong fuel odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to two independent mechanics who referred the contact to the local dealer for assistance. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.
Delivered an unfinished or car with a broken part,Seat Problem not locking properly, Electrical Problem, Engine Light Came on, ESP warning, Suspension Problem, Battery Problem, Steering Jerking, Mirror Problem which they said Mercedes Benz aware of it, some sort of sound, car getting hot excessively.
Continuous malfunctioning front windshield wipers. In light to medium rain/wet condition the wipers chatter/jump on the windshield, leaving residue on windshield and causing substantial distraction to driving and even discourages use of wipers (leaving visibility poor). Mercedes Dearler/Service center has attempted multiple remedies over time but to no avail. Internet search of multiple forums on the web show many people with similar issues so thought it would be relevant for NHTSA to know. Issue is ongoing.
The contact owns a 2021 Mercedes Benz GL550. The contact stated that while driving 30 -35 mph an unknown vehicle crossed her path, the driver depressed the brake pedal but was unable to stop before colliding with a vehicle. The steering wheel air bag split open and deployed. The contact sustained injuries, the inside of her right arm was cut. The air bags on the floor deployed and contact sustained severe burns on her shin medical attention was provided. The contact stated she still has an open wound. The distance warning indicator light was illuminated. There was no reported fire. The police were on the scene however, there was no police report filed. The vehicle was towed to an independe
2021 Mercedes-Benz GLS580 questions
Does the 2021 Mercedes-Benz GLS580 have any recalls?
Yes. NHTSA lists 11 safety recalls for the 2021 Mercedes-Benz GLS580: Loose Ground Wire Can Overheat and Cause Fire; Fuel Pump May Shut Off, Causing Loss of Power; Water Can Leak Into the Cabin, Risking Fire and Lost Safety Functions; Third-Row Seatback Lock May Fail in a Crash; Rear Window Trim Bars May Detach, Creating Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2021 Mercedes-Benz GLS580?
Based on 5 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (2), Engine (2), Air Bags (1).
How do I check if a recall on my 2021 Mercedes-Benz GLS580 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.