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Mercedes-Benz GLE 350 Recall 21V832: Rear Window May Detach From Tailgate, Creating Crash Risk

NHTSA campaign 21V832, reported October 22, 2021, 23 vehicles potentially affected.

What this recall means for you

The rear window on certain 2021 Mercedes-Benz SUVs may not be adequately bonded to the tailgate. As a result, the rear glass could detach from the vehicle while driving.

Detached rear glass can become a road hazard for following drivers and other traffic, increasing the risk of a crash. Owners should take this recall seriously and keep an eye on the rear window while the repair is pending.

The remedy is free: an authorized Mercedes-Benz dealer will replace the rear window at no cost to you. Owner notification letters were mailed December 8, 2021. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V832Mercedes-Benz USA, LLC
Component
VISIBILITY:GLASS, SIDE/REAR
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Risk
Detached rear glass can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz AMG GLE532021
Mercedes-Benz AMG GLE63 S2021
Mercedes-Benz AMG GLS63S2021
Mercedes-Benz GLE 3502021
Mercedes-Benz GLE 5802021
Mercedes-Benz GLS 4502021
Mercedes-Benz GLS5802021