The 2020 Chevrolet Silverado 3500 has 8 safety recalls on file with NHTSA.
Owners have filed 42 complaints with NHTSA, including 1 crash, 1 fire.
The most-reported problem area is Power Train (16 reports).
2020 Chevrolet Silverado 3500 recalls
Rear Wheels Can Lock Up, Raising Crash Risk
Certain pickups from model years 2020 to 2022 may have been repaired incorrectly under an earlier recall (24V797).
Rear Wheels Can Lock Up, Raising Crash Risk
Certain 2020-2021 GM full-size pickups and SUVs equipped with diesel engines may have a transmission control valve that can fail.
Tailgate May Unlatch While Parked, Risking Open Tailgate on the Road
The electronic gate-release switch on the power-unlatching tailgate can short circuit when water gets into it.
Front Center Seat Belt May Not Restrain Occupant in Crash
Some full-size Chevrolet Silverado and GMC Sierra pickups from the 2019 to 2020 model years have a problem with the seat belt brackets for the front center seat.
Curtain Airbag May Not Deploy Properly in a Crash
The diffuser on the roof-rail curtain airbag inflator may not have been crimped securely to the inflator.
Hood May Open While Driving, Raising Crash Risk
On certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks, the hood-latch striker wires on replacement hoods may not have been heat-treated properly, so they can fracture.
Hood May Open Unexpectedly While Driving
Some 2020 full-size pickup trucks may have hood-latch striker wires that were not heat-treated properly.
Seat Belt Gas Vent Can Ignite Carpet, Causing Fire
Certain trucks have front seat belt pretensioners that, when they fire during a crash, can release hot gas through an opening in the pretensioner bracket.
Most common 2020 Chevrolet Silverado 3500 problems
Problem areas named in the 42 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 16 |
| Service Brakes | 7 |
| Engine | 6 |
| Electrical System | 5 |
| Tires | 5 |
| Fuel/Propulsion System | 4 |
| Engine And Engine Cooling | 2 |
| Unknown Or Other | 2 |
| Service Brakes, Hydraulic | 2 |
| Fuel System, Diesel | 1 |
What owners report
Transmission will not shift into high gears throws engine code
VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same defect: harsh downshift 8th-9th gear, CEL on. Diagnosed as TCM failure per N242454441. Vehicle at O'Reilly Chevrolet Tucson since XXX (18 days out of service as of XXX). Dealer states TCM on national backorder, SPAC ticket opened, no ETA. Dealer denied courtesy transportation stating out of warranty at 103k, despite recall being federal safety recall with 15yr/150k special coverage. This is failur
Since buying the vehicle Iâve had issues with the truck going into limp mode with codes p0700 as well as p0747. I have taken it to the dealership twice now, when it has arrived the codes were no longer there. Every time the truck went into limp mode the transmission would get stuck into 5th gear stuck at 45 mph. The problem with the truck started at 48,000 miles, the truck currently has 60,000 miles and the problem has been more active. With the dealership not wanting to resolve the issue the truck was taken to another shop to try to fix the transmission.
The fuel pump driver module. I filled my truck up with diesel and it drove home fine. Later that afternoon left the house and got half mile down the road and the truck just shut off with no warning lamps or message. When this happened, you could not steer the truck and the brakes barley worked, now after the truck cut off a message came to shift in neutral. I was lucky no one was on the road at that time. Now had this happened the day before when I was coming home pulling a 40ft fifth wheel, this could have been catastrophic. When this fuel pump module goes out you have no warning the truck cuts off and you have no steering or brakes. This module needs to be recalled, and something else done
The transmission, without warning, intermittently locks the rear wheels when towing a 13,500 lb 5th wheel RV. It occurs when going uphill and the transmission downshifts to maintain torque. The "D" on the gear indicator on the dashboard also flashes 3-5 times. This is a known issue with the Allison approved (but GM made) transmission from model year 2020 to 2022 (NHTSA 24V-797) and is to be under extended warranty. We brought it to a Chevy dealer who kept from March 24 to April 9, without any resolution as they could not replicate the error which only happens under load travelling uphill. I also openedd a case with Chevrtolet Customer Service, who apparently does not have any ability t
2020 Chevrolet Silverado 3500 questions
Does the 2020 Chevrolet Silverado 3500 have any recalls?
Yes. NHTSA lists 8 safety recalls for the 2020 Chevrolet Silverado 3500: Rear Wheels Can Lock Up, Raising Crash Risk; Rear Wheels Can Lock Up, Raising Crash Risk; Tailgate May Unlatch While Parked, Risking Open Tailgate on the Road; Front Center Seat Belt May Not Restrain Occupant in Crash; Curtain Airbag May Not Deploy Properly in a Crash. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Chevrolet Silverado 3500?
Based on 42 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (16), Service Brakes (7), Engine (6).
How do I check if a recall on my 2020 Chevrolet Silverado 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.