CarRecallWatch- Component
- LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Problem
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The electronic gate-release switch on the power-unlatching tailgate can short circuit when water gets into it. This can cause the tailgate to unlatch while the vehicle is in park, so it may open while you are driving and cargo can fall out, creating a road hazard and raising the risk of a crash.
Before driving, make sure the tailgate is fully closed and latched. Dealers will replace the exterior touchpad switch assemblies free of charge. Owner notification letters were mailed May 17, 2024.
You can contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. Check your vehicle identification number (VIN) for open recalls to confirm whether your truck is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Chevrolet Silverado 2500 | 20202021202220232024 |
|---|---|
| Chevrolet Silverado 3500 | 20202021202220232024 |
| GMC Sierra 2500 | 20202021202220232024 |
| GMC Sierra 3500 | 20202021202220232024 |