CarRecallWatch- Component
- LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD
- Problem
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
- Risk
- If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks, the hood-latch striker wires on replacement hoods may not have been heat-treated properly, so they can fracture. This affects vehicles that received a replacement hood, including some that had one installed during collision repair or another service.
If a striker wire breaks, the hood can open unexpectedly while you are driving. An open hood can block your view of the road and increases the risk of a crash.
GM will notify owners, and authorized dealers will replace the hood assembly at no cost. Hoods sold over the counter will be handled by dealers who will contact customers with instructions. You can contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267, and you should check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Chevrolet Silverado 2500 | 2020 |
|---|---|
| Chevrolet Silverado 3500 | 2020 |
| GMC Sierra 2500 | 2020 |
| GMC Sierra 3500 | 2020 |