CarRecallWatch- Component
- STEERING
- Problem
- Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
- Risk
- A loss of steering can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2013-2014 Mercedes-Benz C-Class and GLK-Class vehicles may have a steering coupling connecting bolt that was not tightened enough at the factory. If the bolt is loose, the steering connection could fail, causing a loss of steering control.
Losing steering can increase the risk of a crash. Owners should not ignore this recall, and should be alert to any unusual steering behavior while the issue is being addressed.
Mercedes-Benz will notify affected owners, and an authorized dealer will inspect the steering coupling connecting bolt and tighten it as needed, free of charge. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372, and can check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C63 | 2013 |
|---|---|
| Mercedes-Benz C 300 | 20132014 |
| Mercedes-Benz C 350 | 2013 |
| Mercedes-Benz C250 | 20132014 |
| Mercedes-Benz GLK250 | 20132014 |
| Mercedes-Benz GLK350 | 201320142015 |