The 2023 Mercedes-Benz EQS 580 has 3 safety recalls on file with NHTSA.
Owners have filed 11 complaints with NHTSA, including 1 crash, 2 injuries.
The most-reported problem area is Forward Collision Avoidance (9 reports).
2023 Mercedes-Benz EQS 580 recalls
Fuse May Fail, Causing Power Loss or Fire Risk
Certain vehicles may have 80-Amp fuses that were manufactured incorrectly, so the fuses can fail.
Software Error Can Cause Sudden Loss of Drive Power
A software error in the electric drivetrain can cause the vehicle to lose drive power.
EV Battery Warning May Fail to Alert Drivers to Malfunction
The high-voltage battery monitoring software in these electric vehicles may not alert the driver when the battery has a malfunction.
Most common 2023 Mercedes-Benz EQS 580 problems
Problem areas named in the 11 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Forward Collision Avoidance | 9 |
| Unknown Or Other | 7 |
| Service Brakes | 2 |
| Electrical System | 1 |
| Visibility/Wiper | 1 |
| Back Over Prevention | 1 |
| Seat Belts | 1 |
What owners report
Emergency braking system and violent seat belt retraction activated in error with no other vehicle in front of on my car . As I have vertigo and a pacemaker the seat belt retraction snapped my head forward in tightening my body but not my head resulting in severe head movement causing extreme dizziness. Also the rapid seat belt retraction place strong pressure on my pacemaker
Description of Incident: While attempting to reverse out of my driveway, I experienced a catastrophic and life-threatening malfunction with my vehicle. I was in reverse gear when the car came to an abrupt, extremely forceful stop, which caused the vehicle to jerk violently forward. This sudden and unprovoked halt put me and my passenger at risk of serious injury. My foot was on the brake the entire time. As the car stopped so unexpectedly, I shifted into Drive in an attempt to inch forward. However, despite my foot remaining firmly on the brake, the car accelerated at full power, without warning, and with no input from me to do so. The car then drove directly into the foundation of my house,
My 2023 EQS 580 randomly stops while driving. It has happened 5+ times while traveling at speeds between 10-25mph. My dealer here in Atlanta has replaced the front sensor which didn't resolve the issue. I am thankful that so far the vehicle has not stopped on city streets and not highways. There are no warnings just a hard stopped like other complaints state. I comtacted Mercedes support but they have not been helpful. The vehicle is back at the dealer..
Mercedes Benz USA has been equipping their 2023 EQS580 4Matic Sedans with Summer tires. It makes the vehicle very unsafe while driving in Winters. These are the tires which are not supported by the tire manufactures on their websites, but only supported by Mercedes Benz USA on their website. I am trying to report this so that it can be looked into. This could be a reason for creating car crashes. There was no logical reasoning given to me on why this is the case. The tires given to me is not rated to be driven below 45 degrees Fahrenheit. How can a manufacturer expect for anyone to drive a vehicle, safely, with these stock tires.
I now have experienced a third incident (within 30 days) where the audio and communications fail in my 2023 EQS580. This causes the car phone, radio, and other audio mediums to become inoperable. This has happened on three separate times during the month of June, and I placed the vehicle in service at the dealership each successive time; the vehicle was released on June 4th, June 10th, and July 3rd). Please see attached picture. Additionally, as I have conveyed to Mercedes-Benz (via the app and via email), as well as the service team at the Mercedes-Benz dealership/service center here in Honolulu, after the service department worked on the vehicle in early June, the app no longer functions
2023 Mercedes-Benz EQS 580 questions
Does the 2023 Mercedes-Benz EQS 580 have any recalls?
Yes. NHTSA lists 3 safety recalls for the 2023 Mercedes-Benz EQS 580: Fuse May Fail, Causing Power Loss or Fire Risk; Software Error Can Cause Sudden Loss of Drive Power; EV Battery Warning May Fail to Alert Drivers to Malfunction. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2023 Mercedes-Benz EQS 580?
Based on 11 owner complaints filed with NHTSA, the most-reported problem areas are Forward Collision Avoidance (9), Unknown Or Other (7), Service Brakes (2).
How do I check if a recall on my 2023 Mercedes-Benz EQS 580 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.