CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the electric drivetrain can cause the vehicle to lose drive power. Losing drive power while driving can increase the risk of a crash.
If you own one of the affected vehicles, contact an authorized Mercedes-Benz dealer to have the electric drivetrain software updated. The repair is free. Owner notifications were mailed beginning July 19, 2023. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2023060009, and check your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG EQE | 2023 |
|---|---|
| Mercedes-Benz AMG EQS | 20222023 |
| Mercedes-Benz EQS 450 | 20222023 |
| Mercedes-Benz EQS 580 | 20222023 |