CarRecallWatchThe 2020 Western Star 5700 has 6 safety recalls on file with NHTSA.
Owners have filed 1 complaint with NHTSA.
The most-reported problem area is Forward Collision Avoidance (1 report).
2020 Western Star 5700 recalls
Incorrect Axle Weight Label May Allow Overloading and Crash Risk
The Federal Certification Label on certain heavy trucks lists an incorrect Gross Axle Weight Rating (GAWR).
Wiring Can Melt and Stall Engine, Raising Crash Risk
Certain 2019-2021 heavy-duty trucks have ground harness wiring that may be undersized.
Wiring Fault Can Melt Connector and Stall Engine
A wire in the ground harness may be undersized, which can lead to a melted connector in the ground circuit.
Loose Brake Caliper Bolts Can Reduce Braking
Some 2019 Freightliner Custom Chassis vehicles equipped with air disc brakes may have brake caliper mounting bolts that were not tightened enough during assembly.
Sleeper cab vent window can detach while driving
The sleeper cab vent window on certain Western Star 4900 and 5700 trucks may detach from the vehicle because of improperly applied adhesive.
Side door can separate from hinges while driving
Certain 2017-2020 Western Star 4900 and 5700 trucks have a baggage or sleeper side door whose adhesive bond may fail, allowing the door to separate from its hinges.
Most common 2020 Western Star 5700 problems
Problem areas named in the 1 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Forward Collision Avoidance | 1 |
What owners report
The contact owns a 2020 Western Star 5700. The contact stated that while driving approximately 75 MPH, the anti-collision system erroneously activated causing the commercial truck to abruptly stop while driving on the freeway. During the failure, there were no other vehicles or objects nearby to cause the system to be activated. The contact indicated that the failure had occurred on several occasions. The vehicle was taken to the local dealer who realigned the sensors however, the failure recurred. No further information was available. The manufacturer was notified of the failure. The failure mileage was 3,000.
2020 Western Star 5700 questions
Does the 2020 Western Star 5700 have any recalls?
Yes. NHTSA lists 6 safety recalls for the 2020 Western Star 5700: Incorrect Axle Weight Label May Allow Overloading and Crash Risk; Wiring Can Melt and Stall Engine, Raising Crash Risk; Wiring Fault Can Melt Connector and Stall Engine; Loose Brake Caliper Bolts Can Reduce Braking; Sleeper cab vent window can detach while driving. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Western Star 5700?
Based on 1 owner complaint filed with NHTSA, the most-reported problem areas are Forward Collision Avoidance (1).
How do I check if a recall on my 2020 Western Star 5700 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.