- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
- Risk
- An engine stall may increase the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A wire in the ground harness may be undersized, which can lead to a melted connector in the ground circuit. If the connector is damaged, the engine may stall under certain circumstances and may not restart. An engine stall can increase the risk of a crash.
If you own one of these trucks, the repair is free. Dealers will replace the ground harness at no charge, and the manufacturer will notify owners. You can contact Daimler Trucks North America customer service at 1-800-547-0712 for more information. Check your vehicle identification number (VIN) for open recalls to confirm whether your truck is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Western Star 4700 | 201920202021 |
|---|---|
| Western Star 5700 | 201920202021 |