CarRecallWatch- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
- Risk
- If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The sleeper cab vent window on certain Western Star 4900 and 5700 trucks may detach from the vehicle because of improperly applied adhesive. The defect affects specific model years covered by this recall.
If the vent window comes loose while the truck is moving, it can become a road hazard for you and other drivers, which increases the risk of a crash. Stop driving the vehicle if you notice the window loose or separating, and contact an authorized dealer.
The replacement of the vent windows is free of charge at an authorized dealer. Daimler Trucks North America will notify owners, and you can contact its customer service line at 1-800-547-0712 (recall number FL-836). Check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Western Star 4900 | 20162017201820192020 |
|---|---|
| Western Star 5700 | 20162017201820192020 |