CarRecallWatch- Component
- STRUCTURE:BODY:DOOR
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
- Risk
- A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
- Remedy
- DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2017-2020 Western Star 4900 and 5700 trucks have a baggage or sleeper side door whose adhesive bond may fail, allowing the door to separate from its hinges.
If a baggage or sleeper door detaches while the vehicle is in motion, it can send road debris into traffic, raising the risk of injury or a crash.
The repair is free. Dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge. Contact Daimler Trucks North America customer service at 1-800-547-0712 (recall FL834) and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Western Star 4900 | 2017201820192020 |
|---|---|
| Western Star 5700 | 2017201820192020 |