- Component
- STEERING
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
- Risk
- A loss of steering control increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2024-2025 Kenworth and Peterbilt trucks may have steering gear assemblies that were assembled with fewer recirculating balls than required. This defect can lead to a loss of steering control.
Losing steering control greatly increases the risk of a crash. Drivers should be aware of this safety defect and act promptly if their vehicle is affected.
The remedy is free. Authorized dealers will inspect the steering gears and replace them as necessary at no charge. Owners may also contact Peterbilt customer service at 1-940-591-4220 or Kenworth customer service at 1-425-828-5888. Use PACCAR recall numbers 24PBC and 24KWC when calling. Check your vehicle identification number (VIN) for open recalls.