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Mercedes-Benz GLE 350 Recall 23V880: Fuel pump can shut off, causing sudden loss of power

NHTSA campaign 23V880, reported December 21, 2023, 79,676 vehicles potentially affected.

What this recall means for you

A fuel pump in these Mercedes-Benz vehicles may shut down while driving, which causes a loss of drive power. Losing power unexpectedly can increase the risk of a crash.

Authorized Mercedes-Benz dealers will replace the fuel pump free of charge. Owner notification letters were mailed in phases beginning in early 2024, with the final scheduled mailing on December 2, 2024. This recall expands NHTSA recall 23V-445. If you have questions, you can contact Mercedes-Benz USA customer service at 1-800-367-6372, and you should check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V880Mercedes-Benz USA, LLC
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz AMG C432023
Mercedes-Benz AMG E53202120222023
Mercedes-Benz AMG E63202120222023
Mercedes-Benz AMG G6320222023
Mercedes-Benz AMG GLC432023
Mercedes-Benz AMG GLE532022
Mercedes-Benz AMG GLE53 4MATIC+20232024
Mercedes-Benz AMG GLE63202220232024
Mercedes-Benz AMG GLS632022
Mercedes-Benz AMG GLS63 4MATIC+2023
Mercedes-Benz AMG GT43202120222023
Mercedes-Benz AMG GT5320222023
Mercedes-Benz AMG GT632023
Mercedes-Benz AMG SL432023
Mercedes-Benz AMG SL5520222023
Mercedes-Benz AMG SL6320222023
Mercedes-Benz C 300202220232024
Mercedes-Benz E 35020222023
Mercedes-Benz E 45020222023
Mercedes-Benz G 55020222023
Mercedes-Benz GLC 3002023
Mercedes-Benz GLE 350202120222023
Mercedes-Benz GLE 450202220232024
Mercedes-Benz GLE 580 4MATIC20222023
Mercedes-Benz GLS 450 4MATIC20222023
Mercedes-Benz GLS 580 4MATIC20222023
Mercedes-Benz S 5002023
Mercedes-Benz S 500 4MATIC2022
Mercedes-Benz S 5802023
Mercedes-Benz S 580 4MATIC2022
Mercedes-Maybach GLS 600 4MATIC20222023
Mercedes-Maybach S 580 4MATIC20222023