- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A short circuit can develop in the occupant classification sensor, which may stop the front passenger airbag from deploying in a crash. An airbag that does not deploy when it should raises the risk of injury to the front passenger.
Dealers will inspect the occupant classification sensor and replace it if necessary, at no cost to you. Owners were first notified by interim letters in February 2024, and final remedy letters have been mailed in phases, with mailings continuing through January 2026.
If you own one of the affected vehicles, check your VIN for open recalls and contact your authorized Toyota or Lexus dealer to schedule the free repair. You can also call Toyota customer service at 1-800-331-4331 for help.