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Thomas Built Buses Saf-T-Liner C2 Recall 23V670: Emergency Exit Door Fasteners May Loosen, Risking Unexpected Opening

NHTSA campaign 23V670, reported October 3, 2023, 173 vehicles potentially affected.

What this recall means for you

Fasteners that hold the emergency exit door on these school-type transit buses may loosen and detach. If that happens, the emergency exit door can open unexpectedly while the bus is in use.

An emergency exit door that opens unexpectedly can increase the risk of injury to passengers. Owners should have the bus checked promptly rather than waiting for a problem to appear.

Authorized Thomas Built dealers will inspect the emergency exit door fasteners and tighten them as needed, at no cost to you. Owners may also contact Daimler Trucks North America customer service at 1-800-547-0712 and reference recall FL982. Check your vehicle's VIN for open recalls to confirm whether this repair is still outstanding.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V670Daimler Trucks North America, LLC
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Problem
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner C2201920202021202220232024