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Thomas Built Buses Saf-T-Liner C2 Recall 23V669: Emergency Exit Door Fasteners May Loosen on School Buses

NHTSA campaign 23V669, reported October 3, 2023, 20,668 vehicles potentially affected.

What this recall means for you

Certain Thomas Built Saf-T-Liner C2 and Saf-T-Liner Jouley school buses may have emergency exit door fasteners that loosen and detach. If this happens, the emergency exit door can open unexpectedly.

An emergency exit door opening unexpectedly can increase the risk of injury. Owners of affected buses should contact an authorized Thomas Built dealer, who will inspect the emergency exit door fasteners and tighten them as necessary. The repair is free of charge. Owners can also call Daimler Trucks North America customer service at 1-800-547-0712 with questions. Owner notification letters were mailed December 1, 2023. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V669Daimler Trucks North America, LLC
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Problem
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner C2201920202021202220232024
Thomas Built Buses Saf-T-Liner C2 Joley202220232024
Thomas Built Buses Saf-T-Liner C2 Jouley20202021